Hopefully others will chime in, but not being there to troubleshoot, off the 
top of my head, I'm going to assume the following possible fix(s)... 
<Smile>.

1. You might have something running in the background or within MSConfig 
startup making the computer use lots of processing power when booting up. I 
suggest going into MSConfig and unloading what is not essential. I can help 
you with this if it is something you would like to try.

2.  you might have an issue with your sound card drivers, and this may have 
been caused if you have your Windows Updates set to install automatically. 
You or someone else may have also accidentally manually installed something 
having to do with your soundcard which seemed important. If you have a USB 
headset try attaching and booting up your computer. The computer will push 
the audio through the USB rather than your speakers--hopefully you won't 
hear the stuttering anymore.

3. You might have some dirt and junk making the key stick resulting in the 
sending and resending of the signal. The following can cause keys to stick: 
ice cream, coffee, soda, etc. You will have to remove the key caps and clean 
them out with soap and water. This is simple to do, but can cause a bit of 
anxiety since you'll essentially have to forcefully pull the key caps off. 
<Smile>.

4. If this is a new computer, sometimes manufacturers install additional 
sound card driver "features" which are suppose to give you this great audio 
experience, but it often causes problems such as echoing for screenreader 
users. You will want to check for this too.

Feel free to write me off-list for free help with absolutely any computer 
related problem!

Joseph the free tech guy!

----- Original Message ----- 
From: "Arianna" <acale...@centurylink.net>
To: <jaws-users-list@jaws-users.com>
Sent: Wednesday, May 07, 2014 7:29 AM
Subject: Re: [JAWS-Users] Problem with key stucking on laptop


Joseph, I know it's the applications key because JAWS stuttered that.

Arianna
----- Original Message ----- 
From: "Joseph FreeTech" <joseph.freet...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 06, 2014 7:39 PM
Subject: Re: [JAWS-Users] Problem with key stucking on laptop


How have you determine that it is the apps key causing the stuttering?

Feel free to write me off-list for free help with absolutely any computer
related problem!

Joseph the free tech guy!

----- Original Message ----- 
From: "Arianna" <acale...@centurylink.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 06, 2014 5:23 PM
Subject: [JAWS-Users] Problem with key stucking on laptop


The applications key seems to be stuck when booting up the laptop.  It
causes JAWS to make a stuttering noise and the only way I can stop this is
by pressing the down arrow key.  The key itself is not actually down and I
have no idea how to stop this.

Any suggestions?

Arianna
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