Please try rebooting your computer as something might be acting up. 

Will your computing be significantly disrupted if you use another hotkey? 
 
Did you give the other suggestions a try? 

Joseph the free tech guy! 

----- Original Message ----- 
From: "leonard morris" <[email protected]>
To: <[email protected]>
Sent: Sunday, May 11, 2014 6:05 AM
Subject: Re: [JAWS-Users] ms word 2013 is not working


I am using windows 7 and the keystroke (ctrl alt m) worked with outlook 
2010 previously.


On 5/11/2014 4:25 AM, Joseph FreeTech wrote:
> What OS are you using?--this is always important information to provide.
>
> That hotkey is probably used by Windows or is for whatever reason not
> available.
>
> Try assigning another hotkey.
>
> If you're using Windows7 try assigning the hotkey from within the All
> programs menu.
>
> Also try locating the .exe file and use that path to create the hotkey.
>
> Joseph the free tech guy!
>
> ----- Original Message -----
> From: "leonard morris" <[email protected]>
> To: "jaws" <[email protected]>
> Sent: Sunday, May 11, 2014 1:15 AM
> Subject: [JAWS-Users] ms word 2013 is not working
>
>
> I installed ms word 2013 but I can not get my shortcut key (ctrl alt m)
> to work. I made sure I deleted the old ms word 2010 shortcut key. I even
> rebooted the computer but it still doesn't work. The ms word 2013
> desktop shortcut icon works fine and my ms excel 2013 shortcut key is
> working fine also. What do you think the problem is?
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


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