Well, I'm glad I'm not the only one having problems with Amazon.com. I do a
lot of shopping there, and the JAWS hanging problem is turning into a major
nuisance. When I access Amazon.com using Firefox 29, the first link at the
top of the home page is for accessing the version of Amazon.com optimized
for screen readers. But whether I press "E", or scroll down from the top of
the page using the down arrow key, I cannot locate any search edit field.
There are plenty of links for products that Amazon is trying to push, along
with links to products I have recently viewed, but no way to search for a
particular product of interest. I suspect that Firefox recognizes JAWS and
automatically suppresses the normal home page to force screen reader users
to access the optimized home page on which there is a search edit field.
But as I stated earlier, the optimized version of Amazon.com for screen
readers leaves a lot to be desired.
Gerald
----- Original Message -----
From: "Steve" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 22, 2014 11:35 AM
Subject: Re: [JAWS-Users] Problems Accessing Amazon.com
Gerald,
I have occasionally had the same issue with Amazon and Jaws, where the
page fails to display and hangs Jaws. I have seen it with my IE11 version
as well.
I, unfortunately, can't help you with Firefox. I don't recall not seeing
the search box with Firefox. I am using Firefox 30 with Jaws 15 on a
Windows 7 machine now.
Just I guess confirming that your experience with Amazon is not an
isolated one. The only problem is that I can never get it to repeat
reliably.
Steve
Lansing, MI
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 22, 2014 10:51 AM
Subject: [JAWS-Users] Problems Accessing Amazon.com
Recently, I have begun to experience problems accessing Amazon.com using
IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I
type a search phrase into the search edit field on the Amazon.com home
page, the search results page comes up just fine. But sometimes, when I
click on one of the search results to learn more about a particular
product, JAWS suddenly goes silent, and the page does not load
completely. I then have to launch NVDA to close the "stuck" page with
Windows Task Manager, which usually, but not always restores JAWS to
speech. Once JAWS starts speaking again , I can unload NVDA. If I try
to access Amazon.com using Firefox 29, I cannot locate any search edit
field on the home page like I can with IE. Indeed, with Firefox, there
appears to be no search edit field at all on the Amazon.com home page,
and the only way to access a search field is to click on the link for
accessing the version of Amazon.com optimized for screen readers. But I
don't like this optimized version of Amazon.com, because the results page
leaves out a lot of information I am interested in, like overall review
ratings for each product. Is there any way to locate the search edit
field on the Amazon.com home page using Firefox, or otherwise access the
same normal home page with Firefox that comes up when I access it with
IE? Thanks for any feedback.
Gerald
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