This happens to me with Jaws, but not with other screen-readers. I hope
they figure out what's causing it.
----- Original Message -----
From: "Greg Wocher" <[email protected]>
To: <[email protected]>
Sent: Saturday, August 09, 2014 3:13 PM
Subject: Re: [JAWS-Users] problem on webpages
Hello,
I have experienced something similar to this. When I have a program opened
plus Internet Explorer and I close the one program I seem to get stuck in
a menu I cannot get out of. I usually just alt plus tab to the desktop and
then alt plus tab back into IE and everything is fine. I am not sure what
causes it though. It happens to me on both Windows7 and 8 with IE 11.
Greg Wocher
Follow me on Twitter @GWocher
On 8/9/2014 10:44 AM, Raggedy Ann wrote:
I have been having a difficult problem with IE 10 and 11 and I'm not
certain if it is a JAWS issue, an IE issue or a Windows 7 problem.
When on webpages, especially when trying to download or get back to the
page, I get locked into a menu bar which will not read or close. I go to
the "switch to" option and it puts me right back into the menu bar.
JAWS won't read, the page won't show, although I can sometimes get JAWS
cursor to read it, but the PC cursor will not focus to JAWS and I can't
click on any links.
I've tried refreshing the screen and that doesn't help either.
This also happens when I close a webpage or folder on the computer. It
will immediately go to the menu bar, but I can minimize to the desktop
and that fixes the problem. This does not fix the problem if I am trying
to work on a webpage, however.
I am using both JAWS 14 and 15 and have the same issue with both
versions.
Does anyone know the cause for this and how to fix it? I'm ready to smash
my computer!
Thanks.
Ann
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