Kimsan,
Microsoft Acessibility:
Their phone number is:
1-800-936-5900.
After, you have explain your problem to the tech.
He will tell you to go to the internet.
The tech will tell you to type the address below or another address, if the
one below doesn't work, in the address bar, control + O (Not the search
bar).
www.support.me
Next, you will have to download the remote application.
Then, locate the edit box for the 6 digit code to connect to the service,
use your down arrow.
After, you type the 6 digit number the tech will instruct you, press enter.
When, you arrow down locate the name of the tech, press the left arrow,then
the spacebar, then the tech will connect into your pc.
You'll be in communication through the telephone until the tech logs off.
You can always disconnect the session, if you feel uncomfortable with the
tech, just press alt + F4 to close the window.
HTH,
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Kimsan
Sent: Monday, September 01, 2014 8:28 PM
To: [email protected]
Subject: Re: [JAWS-Users] can't connect to the internet
Give me the number please? Makes me wonder, they normally ask you to access
the net and click this link I think but if I can't access the net how does
that work?
Take care.
"Success is the result of perfection, hard work, learning from failure,
loyalty and persistence." Colin Powell
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of TheHangMan
Sent: Monday, September 1, 2014 4:43 PM
To: [email protected]
Subject: Re: [JAWS-Users] can't connect to the internet
Kimsan,
I had a similar problem a couple weeks ago.
I called MSA and they determine was not the router or the in coming
internet.
The problem was the internal wireless driver in my laptop, so he downloaded
a new one and installed it for me.And looked my pc over.
I believe their working right now.
HTH,
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Kimsan
Sent: Monday, September 01, 2014 5:15 PM
To: jaws-users
Subject: [JAWS-Users] can't connect to the internet
Hello:
Last night on my daughters computer, we were unable to access the internet.
When clicking the internet icon, it loads then kicks us back to the desk
top. This morning the issue is still happening.
I am running mse at the moment, then will run maylwarebytes, and I have done
a disk clean up so far.
My computer is connected to the internet but not hers. I clicked the trouble
shoot option and here was the error I received.
windows cannot automatically detect this networks proxy settings.Thoughts
for resolution?
Thanks.
"Success is the result of perfection, hard work, learning from failure,
loyalty and persistence." Colin Powell
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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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