I'm curious, but you don't have to try this, but if the user were to 
uninstall 15, I wonder if 14 would revert to the way it was behaving, 
provided 14 was not uninstalled?

----- Original Message ----- 
From: "David Goldfield" <[email protected]>
To: <[email protected]>
Sent: Thursday, September 11, 2014 11:51 AM
Subject: [JAWS-Users] JAWS 15 and Access 2010 Databases Not Reading 
ButtonLabels


I realize that the issue with Microsoft access and screen readers is a 
complex topic.  Here's the situation.
I have a user who used JAWS 14 with a customized database using Access 2010 
and things seemed to read well with no problem.  The database opened with a 
main menu and each item read properly when the tab key was pressed.  The 
user recently was migrated to JAWS 15 and pressing the tab key just says the 
number of the item, followed by the word "button" without reading the prompt 
or label associated with that button.  The prompt creator will not work in 
this database.  Using screen refresh and maximizing the window did not help. 
The user's theme was set to Dell: I changed it to windows Classic and 
windows 7 Basic but nothing worked.  What is now a bit odd is that loading 
JAWS 14 produces the same results, where the tab key just says "button" 
without reading the prompt.  We can use the JAWS cursor to read the prompts 
but I'm curious to know if anyone could suggest other things I could try. 
Pressing insert-Q verifies that Access 2010 scripts are loaded.
Thank you in advance for anything you can suggest.



David Goldfield
Computer Technology Instructor
919 Walnut Street
4th Floor
Philadelphia, PA  19107

215-627-0600 ext 3277
FAX:  215-922-0692

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