Hi All, I was wondering if anyone els has been having the issue of JAWS becoming unauthorized and requiring re-authorization? I just sent the below message to [email protected]:
To Whom It May Concern: Computer System HP Elite Notebook laptop Windows 7 Professional 32 bit Microsoft Office 2010 Professional JAWS 15/JAWS 16 Professional Within the last 3 weeks, I have had to reauthorize JAWS twice for no apparent reason. On the first occasion, I was running the version of JAWS 15 prior to the version released this past Monday, November 10, 2014. On that occasion, I had been using JAWS for nearly an hour before opening an email message in Outlook 2010; I had been reading email for nearly 20 minutes before this occurred. After opening the email message from a reputable iPhone list, JAWS crashed and my only option was to unload JAWS; the JAWS Key+Windows Key+F4 command did not work. Upon restarting my computer, I was asked to re-authorize JAWS. The second occurrence happened just a few minutes ago; I am writing this while in demo mode. I started my computer for the first time today and was quickly prompted to re-authorize JAWS. The version I am now using is JAWS 16 (installed a week ago) which had been working fairly well. While there does not appear to be a reason why JAWS failed on that first occasion, I might be willing to consider that this second time was the result of the Windows update installed on Tuesday, November 11, however, JAWS functioned normally yesterday, Wednesday, November 12. Any thoughts on what is occurring?, and please do not blame my system. Mauricio For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
