Tom, do you have to type the new password and then again to confirm the change before typing in the security code? if so, the new and confirmation don't exactly match, probably due to a missing letter, number or character. try again and make sure the password and confirmation match before typing the security code.
----- Original Message ----- From: "Tom Clary" <tclar...@gmail.com> To: "jaws-users-list" <jaws-users-list@jaws-users.com> Sent: Saturday, November 29, 2014 7:38 AM Subject: [JAWS-Users] "next: button unavailable i'm on my father's pc, and i'm trying to reset a email password, but after i enter the security code, and go to the "next" button, it says "next button unavailable. what does this mean, and can anyone tell me how to stop this? jaws 12 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
