The reason for fs suggestion is they have know way of knowing what changes may have been implemented and whether any changes may be causing the problem. I would and have done this, of course first backing up the folder. If the problem persists then just restore the folder and run it by fs again. Regards Tom Bisset -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: January 9, 2015 1:29 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] A follow up to my earlier post about an annoyingly overactive system menu bar and Jaws
Hello list, A few days ago I posted something related to an issue I was having for the past few weeks with Jaws and an incredibly overactive system menu bar. Others responded that they too had been dealing with this problem. In my case, it started with Jaws 16 and really picked up with the latest JFW release. Anyway, I wrote FS tech support about this problem and was instructed to do the standard run Jaws in default mode. I did this and for the short period of time I was able to do so, the issue seemed not to be present. Running jaws in default mode isn't' exactly a pleasant experience and as I use this machine for my business, I couldn't really keep the computer running under these conditions for a long period of time to really see if the problem had truly gone away. Anyway, I wrote FS about my experience and I was suggested to delete all user settings. Please see below: In this case, I recommend deleting your user settings and manually make all settings again. This can be done by going to: Start/all programs/JAWS 16.0/explore JAWS/explore my settings Once here, perform the control+a command to select all files and press the delete key. You will be asked if you are sure you want to delete these files, tab to yes and hit enter. Now, I'm not saying that this isn't the proper means to deal with this bug,but I don't know if I want to go this rout. This isn't the first time I've been instructed to deal with an irksome Jaws issue is this way, but it sure feels rather extreme and all-encompassing. I was wondering if others were presented with the same solution and if they went through with it and more importantly, did it actually work. I know I can simply back up the files to another folder before going through with this step and replace them if this solution doesn't work, but I do find it odd that 1, FS wouldnt' mention this step in their instructions and 2, I don't want to start messing around with settings this and that and possibly create more issues. Especially on this machine. Any feedback would be appreciated. Cristobal For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
