Hi,

I have JAWS Version 16 and Windows 7.  During this past week I have had 
difficulty with two different .pdf documents, both protected.  I cannot say 
more about the protection, JAWS says protected document, and I am able to read 
it for a while.  Then my computer slows down drastically, JAWS loses focus, and 
I cannot use my computer until I give it a hard reset or a sighted person 
closes the .pdf document.  Has anyone had this experience or know of a way to 
get around it.  Also, this last document has links to other documents which I 
need to access, but they don't show up as links.  When I enter on their names 
nothing happens.  This may be a separate issue, but also important to me, as I 
need to read this documentation for work.  BTW, I am using Adobe Acrobat 9 Pro. 
 I am investigating having Acrobat Reader installed to see if this might help.  
I would appreciate any ideas from this list.

Thank you.

Jodi

Jodi Cowle
City of Madison, Information Technology
(608) 267-4911
[email protected]

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