Trish,
I just successfully completed a return last evening with Windows 7, and I EE 11 
and I did not experience any of the problems that have been reported

 Best,
Alan

> On Jan 23, 2015, at 06:22, Trish <patricia.zoell...@tx.rr.com> wrote:
> 
> is this on their full site or their accessibility site?
> I can do both all these areas you mentioned.
> In fact, last week I had to do a return, it took a little doing to get the 
> RA printed out, but I wasn't experiencing the issues with Jaws in this case. 
> The full site I was on for this transaction seemed to have all buttons 
> labeled far as I could tell, otherwise, I wouldn't have been able to get the 
> necessary info required to return the item for UPS pickup.
> 
> Maybe it's the difference in browsers as you mentioned you use IE 11, and I 
> am still on IE 10. But I haven't encountered these issues as several have 
> stated using both full and accessible Amazon site.
> 
> ----- Original Message ----- 
> From: "Tim Ford" <ttf...@gmail.com>
> To: <jaws-users-list@jaws-users.com>
> Sent: Thursday, January 22, 2015 10:42 PM
> Subject: [JAWS-Users] JAWS with Amazon
> 
> 
> Just editing the subject line to be more descriptive.
> 
> 
> 
> -----Original Message----- 
> From: Steve
> Sent: Thursday, January 22, 2015 12:32 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] version 16
> 
> The only issue I have with the Amazon site with IE 11 and Jaws is that
> occasionally, -- and I'd have to play around to find a specific example
> now--there are buttons that won't activate in the usual way unless you use
> the Jaws cursor to left-click on them.
> 
> The other thing I wish Jaws would read correctly is the ratings page where
> you can rate Amazon's service, or do product reviews.  It won't read the
> star selection for 1-star to five-star.  If I'm writing a product review,
> there is still a link to go to the old rating page, which does work.  But,
> if you interact with Amazon a lot, other ratings don't read correctly such
> as rating a customer service or order clarification response.
> 
> Steve
> ----- Original Message ----- 
> From: Alan Robbins
> To: jaws-users-list@jaws-users.com
> Sent: Tuesday, January 20, 2015 1:16 PM
> Subject: Re: [JAWS-Users] version 16
> 
> 
> For whatever reason I do not seem to have trouble with the
> site. I'm using Win 7 with JAWS 16 and IE 11. Last time I
> changed shipping options had no problem. Also have been able
> to update account info such as expiration date for Visa
> 
> Best,
> Al
> 
> -----Original Message-----
> From: JAWS-Users-List
> [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of
> Gerald Levy
> Sent: Tuesday, January 20, 2015 9:38 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] version 16
> 
> 
> I have given up trying to navigate the Amazon.com site using
> IE.  It seems to be easier to navigate using Firefox, but I
> have discovered that when placing an order, there are no
> longer any radio buttons on the page for selecting the
> desired shipping option,so there is now no apparent way to
> select free shipping, which is not the default (standard
> shipping is the default, even if your order qualifies for
> free shipping).  So now when I place an order with Amazon
> using Firefox 29 with the accessible site, I call customer
> support as soon as I receive my email order confirmation to
> have them adjust my order to apply free shipping instead of
> the default standard shipping.  This is a nuisance, but
> fortunately, Amazon customer support is very helpful,
> especially if you explain to the agent that you are a blind
> customer who is having trouble with their accessible site.
> Amazon is constantly tinkering with their site, much to the
> detriment of us blind customers.
> 
> Gerald
> 
> 
> ----- Original Message -----
> From: "Maria Campbell" <luc...@ct.metrocast.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Tuesday, January 20, 2015 9:21 AM
> Subject: Re: [JAWS-Users] version 16
> 
> 
>> I have also had trouble with Amazon. However, I believe
> Amazon may have
>> made changes that make JAWS work more difficult.
>> 
>> 
>> Sunny Day
>> Maria Campbell
>> luc...@ct.metrocast.net
>> 
>> Somewhere, something incredible is waiting to be known.
>> Blaise Pascal
>> 
>>> On 1/19/2015 9:25 PM, T. Civitello wrote:
>>> Ever since I installed Jaws version 16 using the Amazon
> web site has
>>> become a challenge. The accessible site is better than
> the regular site.
>>> I can count on IE 10 crashing when I navigate through the
> site. Anyone
>>> else having this problem Running Windows 7.  Tom
>>> 
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