The following email gives an explanation of the problems using iTunes 12.1.  FS 
has communicated with Apple about the problems.

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Neal Ewers
Sent: Wednesday, February 04, 2015 12:11
To: [email protected]
Subject: Information on the inaccessibility of iTunes 12.1 from Freedom 
Scientific

 

Hi, The following was taken from Freedom Scientific with their permission to 
share this in order to cut down on confusion.

 

Begin snip.

"With iTunes 12.1 and 64-bit iTunes Apple inadvertently introduced an 
accessibility problem with accessing the album list and perhaps other lists in 
the

iTunes UI.

(The problem does not exist in the 32-bit version of iTunes.)

 

It impacts JAWS, Narrator, and Window Eyes.

All three of these products use 64-bit components to obtain MSAA event 
information inside of the iTunes process generating the events.  This generally

offers better performance than receiving events out-of-process.

NVDA uses the out-of-process technique and is primarily a 32-bit app, even on 
64-bit windows.  The nature of the iTunes bug is such that it does not impact

32-bit processes receiving events out-of-process."

 

End of snip.

 

So this is why it works with NVDA, and it is also why some can use 12.1 and 
others cannot. It would appear that it is up to Apple to help figure this out.

 

Neal

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