I’m currently defaulting to running Jaws 15. Jaws 16 does not read hidden text 
in Word, so I use 15. Hidden text is essential to my contract work. I did 
report the issue to FS Support in December. 

So, now with the most recent update of Jaws 16, I decided to give it a go and 
see if the problem was fixed. It’s not. In the process of installing the 
update, though, I was left with a system where first letter navigation did not 
work on the Desk Top, the Window 8 Search was broken, and messages in WLM were 
not showing as un read or read. I also noticed that although I converted my 
license to the Standard version, Jaws still announced itself as Jaws 
Professional after the update. There were likely other problems as well, but I 
didn’t look further. I had to use Narrator to get to the Control Panel and run 
a system restore to undo the update. Then I went back to Jaws 15. 

I feel like I wasted my money on an SMA covering Jaws 16 and 17. 

Jean 
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