Maybe you should have had Microsoft accessibility look at it first.
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of wayne smith
Sent: Monday, March 23, 2015 10:03 PM
To: [email protected]
Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS
I just had the computer in to the Geek Squad for exactly that. They were
supposed to clean it up. I'll take it back for another check but I wondered
if they may have done something in updating or cleaning that messed up JAWS.
Wayne
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Michael Capelle
Sent: Monday, March 23, 2015 05:55 PM
To: [email protected]
Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS
this s ounds like a possible trojan, have you checked for spyware?
----- Original Message -----
From: "wayne smith" <[email protected]>
To: <[email protected]>
Sent: Monday, March 23, 2015 5:44 PM
Subject: [JAWS-Users] Geek Squad and jumping JAWS
> Hello-
>
> I just took my computer to Geek Squad for a tune-up and cleanup. I have
> done it several times in the past. This time I am running into several
> problems. When I have different Word docs open or I am writing an email
> using Outlook 2007 JAWS appears to jump to other Windows without warning.
>
>
>
> For example, I was writing an email and the focus kept jumping to things
> like the Desktop, time and date or battery check and I had to alt tab back
> to my email multiple times and its happening as I write this. The same
> thing happens when I am working in a MS Word doc. Any thoughts on how to
> get back my JAWS stability? I have JAWS 14 and Windows 7
>
>
>
> Also, I went on the web and to my bank. When I tried to log in the bank
> gave me a notice that it did not recognize my computer and I had to go
> through a security process to get the recognition back. I never had these
> problems before with Geek Squad but I noticed that the people are new and
> not as sharp as the old ones who suddenly disappeared.
>
>
>
> Thanks in advance,
>
>
>
> Wayne
>
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