Pablo, when I get JAWS 17, when it comes out, I intend to tell them I have
had the problem more and more with 13, and also tell them that I have
concern that I understand users with 16 are experiencing the problem, as
well. I think it is in October when 17 should come out, and by that time, I
should be able to get Windows 10 and JAWS 17.
GIFT (God is forever true),
Carolyn
----- Original Message -----
From: "Pablo" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 07, 2015 5:31 PM
Subject: Re: [JAWS-Users] [EXTERNAL] Re: Jaws 16 frequently goes silent
Have someone reported this issue to freedom scientific?
I called a few days ago, and they told me that nobody reported this issue
to
them.
Is very important that we let they know that it is going on with jaws 16,
it
is not a cheap software, and for all of us it could be a difficulty some
times.
Thanks
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Carolyn Arnold
Sent: Thursday, May 7, 2015 3:53 PM
To: [email protected]
Subject: Re: [JAWS-Users] [EXTERNAL] Re: Jaws 16 frequently goes silent
I hit Control Alt J to get it back going. Mine has never started back on
its
own, and I'm sure my husband is glad of that. I'm thinking it could be
possible when it stalls, if I just leave it alone that it might come back,
not sure of that. When I buy new JAWS, I intend to mention this problem as
well as the problem with the keyboard - have had three, same problem. This
one, I used on my husband's computer before he got 8, and I just loved it.
When I got it over here, it is just as hard as the one I had, the one I
purchased to replace, so they are two issues that I will bring to
attention
to ask if they have any idea how to help in these areas.
GIFT (God is forever true),
Carolyn
----- Original Message -----
From: "Baracco, Andrew W" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 07, 2015 3:32 PM
Subject: Re: [JAWS-Users] [EXTERNAL] Re: Jaws 16 frequently goes silent
The 2nd step is not necessary, as when you kill JAWS with the
WIN-INSERT-F4 after the memory dump, it will automatically restart.
Andy
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Lisle, Ted (CHFS DMS)
Sent: Thursday, May 07, 2015 11:57 AM
To: [email protected]
Subject: [EXTERNAL] Re: [JAWS-Users] Jaws 16 frequently goes silent
Carolyn, try this, if you can get it going at all. Maneuver over to the
start menu, make sure JAWS is highlighted. Then use the kill command (I
think it's the equivalent of Win-JAWS-F4) to really clear it out. Then,
go the desktop (remember, you should now be focused on the JAWS start
command) and load it again.
Ted
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Carolyn Arnold
Sent: Tuesday, May 05, 2015 10:55 AM
To: [email protected]
Subject: Re: [JAWS-Users] Jaws 16 frequently goes silent
I try the Insert F4 thing, then Alt Control J always before the guess at
shutting down, but some of the time, that does not seem to work.
GIFT (God is forever true),
Carolyn
----- Original Message -----
From: "Humberto Rodriguez" <[email protected]>
To: <[email protected]>
Sent: Tuesday, May 05, 2015 8:11 AM
Subject: Re: [JAWS-Users] Jaws 16 frequently goes silent
Kim, when Jaws goes silent, try one of two things:
1. Restart Jaws with Insert-WindowsKey+F4 (takes a little time) 2.
Press WindowsKey+U; close the window that had opened, after Jaws
begins talking.
HIH,
Humberto
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]]
On Behalf Of Kimber Gardner
Sent: Tuesday, May 05, 2015 7:49 AM
To: jaws-users-list
Subject: [JAWS-Users] Jaws 16 frequently goes silent
Recently I began consistently using jaws 16 and I'm seeing some odd
behavior which I wonder if anyone can confirm.
During remote sessions using VPN, jaws 16 frequently goes absolutely
silent for minutes at a time. Occasionally speech will return if I
wait long enough, but often I have to reboot the computer before I am
able to regain speech.
This same behavior would sometimes occur with older versions of jaws
(prior to jaws 15), but then it seemed to be fixed.
I work from home several days a week, signed on to my desktop at work
and these frequent silences are very disruptive, not to mention the
reboots. Has anyone else seen this behavior with jaws 16? I intended
to report it to FS, but I'm not sure even how to explain it since it
seems to happen randomly without regard to what application I may be
using at the time.
Thanks,
Kim
--
Kimberly
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