Flor: My trash folders are set to delete whenever I exit outlook, and I check this regularly to be sure that is actually happening.
My all mail folder is configured that once a message is deleted, it is deleted from that folder as well. Thanks for the suggestion, though. Dr. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Flor Lynch Sent: Tuesday, May 19, 2015 12:05 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Major Outlook 2010 Problem Hi Tom, I don't use Outlook and use GMail just sometimes; but, have you checked your GMail trash folder? Your deleted gmails could all be in there, and taking up a good deal of space. You'd therefore need to empty the Trash folder first in GMail. -----Original Message----- From: Tom Behler Sent: Tuesday, May 19, 2015 4:41 PM To: Jaws users list Subject: [JAWS-Users] Major Outlook 2010 Problem Hello, everyone. You may remember that, last week, I posted a quiry to the list regarding an increasingly sluggish Windows 7 desktop computer with Jaws, to the point that it became unusable. I originally thought the problem related to some sort of a virus I had gotten, since it seemed that something in internet explorer was constantly running. I think that might have been part of the problem, but after taking the computer to a local computer repair shop, it seems that the biggest problem is with Outlook 2010. I am not sure how he found this out, but the computer repair person indicated that my Outlook data file is unbelievably huge! It contains something like 10 gigs of material, and is constantly running, and trying to refresh itself. I access both my work and personal g-mail accounts via Outlook 2010, and am very good at deleting e-mails that are no longer of use to me. I also periodically check my all mail folder in my personal g-mail account to be sure that deleted e-mails are not showing up in there. I guess my question is this: Should I totally un-install Outlook 2010, and re-install it again? Or, is there some way I can correct this issue with my currrent version of Outlook 2010? My University currently uses Office 365, which I know contains a version of Outlook, so I'm wondering if that might be another way to go. The computer tech at my local computer repair shop advises me to forget outlook, and just access my personal g-mail via the g-mail web site, but I have not had the greatest luck navigating that web site with Jaws 14. I'm not sure if such an approach would work with my work e-mail account either. Any wisdom that can be shed on this issue would be appreciated. Thank you. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/