Thanks for all this info, Steve. I appreciate the number of suggestions you have given me here, and the order in which you have presented them.
Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Wednesday, May 27, 2015 1:45 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Internet Explorer Issue I don't think that in itself will solve that issue. You state that you find instances of IE open when you haven't opened it. That tells me you have some type of rogue software running. Try these things, probably close to the order I'm thinking here... 1. Run an off-line scanner--I use Sophos Virus Removal tool. If that doesn't resolve it, then: 2. From another PC, download the Microsoft Off-line Windows Defendeer. You will see info on this at https://blogs.microsoft.com/cybertrust/2012/09/19/microsofts-free-security-t ools-windows-defender-offline/ You then run this on your possibly infected PC. It will detect malware, rootkits etc. prior to them loading in Windows. 3. If you want to try AdwCleaner you could do that prior to the Microsoft Off-Line Windows Defender. If you don't have sighted assistance readily available for the off-line Windows Defender, then I'd try Adwcleaner first. If those don't work... 4. There might be other mitigation ideas. But, you might have to bite the bullet and re-install Windows 7 to get a clean system and restore your data from an earlier backup. I suppose some people would suggest trying a system restore to a point in time prior to when you started having those difficulties. I'm not confident that would resolve anything, but it might be worth a shot prior to doing a whole re-format and Windows re-installation. ----- Original Message ----- From: Tom Behler To: Jaws users list Sent: Tuesday, May 26, 2015 6:50 PM Subject: [JAWS-Users] Internet Explorer Issue Hello, everyone. As you may remember, I have been having major issues recently with my home Windows 7 desktop PC becoming sluggish, and slowing down to the point that it has basically become unusable with Jaws. I originally thought the problem was with Outlook 2010, and, although I think that still might be a significant part of the issue, another problem has re-surfaced that actually may be more noteworthy. The problem initially occurred several weeks ago, and I thought it had been taken care of by our local computer repair shop in my town, but, alas, I was wrong. My problem is that I can be in the middle of an application, and little audio clips appear, and start playing from out of nowhere. The strange thing is that this happens when I'm not even in Internet Explorer. If I go into the Windows task manager, and look at programs running, a version of IE is running even though I haven't opened it, and there are web sites that periodically come up that I have never visited. One example that I can remember is called miniclip, which I believe is a games web site. My gut instinct suggests that this is a virus of some sort, but both I, and the techs at our local computer shop, haven't been able to find it. Today, an individual on the blind hams e-mail list of which I am a member described this exact same problem, but has not come up with a definite solution yet. I'm thinking of totally uninstalling, and then re-installing Internet Explorer to see if this fixes things, but am a bit hesitant to take this step since all my internet cookies and other settings would be wiped out in the process. For the record, the computer in question is a 64-bit Windows 7 PC with Internet Explorer 11 and Jaws 14. Any thoughts or experiences from others on list with regard to this issue would be appreciated. Thanks for your patience as I try to sort things out here. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
