Hi Neil,
This was posted last week,

Removing windows error program:
 You will want to open the Run dialogue box by pressing the Windows 
> logo key + the letter R. then type in:
 sfc /scannow
 without the quotes of course,
 and the system file checker will start scanning your Windows files for 
 missing and corrupted files. It should take less than an hour for the 
 scan to run, and at the end, the scanner will report the system's 
 status to you.

> It will say that:

 1. There were no corruptions found,
 2. That there were corruptions found and fixed, or 3. There were 
 Corruptions found, but they could not be repaired.
 If the latter one appears, you would need to run a repair on your  Windows,
using either a repair or the installation disk, and you will 
> probably need some sighted assistance, as you have to boot into safe 
 mode to accomplish this.

SFC /Scannow will detect and fix most corrupted windows files, but depending
on just how corupted your operating system is, it can also report at the end
of the scan that there were corupted files detected that could not be
repaired, and  that you should try  using a recovery method or just
reinstall Windows. Most people do not see this message however.

I did not see that, and did not pay too much attention.

                                        Jorge

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Neil Towery 
Sent: Thursday, May 28, 2015 2:00 PM
To: [email protected]
Subject: Re: [JAWS-Users] Rejected e-mails I did not send

 Thanks, Carolyn and all: 
 I called the Microsoft Disability Help Line. Immediately, got connected
with a very nice guy. He took over my computer and downloaded a malware
software by Sandy or by Santy. 
 Anyway, it removed 65 threats and computer is now clean. He discovered the
e-mails were not sent from my computer but they were sent from the road
runner web mail site. 
 Don't know much about all this. I do have AVG 2015 and computer does an
automatic defrag once per week. 
 Have joined this list only about three weeks, but have already received
help in more ways than one. 
 Thanks all. 
Neil 
   

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Carolyn Arnold
Sent: Thursday, May 28, 2015 11:40 AM
To: [email protected]
Subject: Re: [JAWS-Users] Rejected e-mails I did not send

Sounds like a virus or some other type of threat. Me, I'd be calling my
computer guy here.

GIFT (God is forever true),

Carolyn

----- Original Message -----
From: "Neil Towery " <[email protected]>
To: <[email protected]>
Sent: Thursday, May 28, 2015 7:43 AM
Subject: [JAWS-Users] Rejected e-mails I did not send


> Hello Gang:
>
> On my desktop with windows 7, using JAWS 16, and outlook for e-mail, I 
> have
> a problem. I am getting in my in box, undeliverable mail, which I did not
> send.
>
> The subject line has to do with a drug, which I have never used. The
> recipients are folks that I don't even think are in my address book.
>
> What is up with this? Has someone hacked into my desktop and stolen e-mail
> addresses?
>
> Is this a virus? What should my next step be.
>
> I am a novice.
>
> Thanks. Neil Towery
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
> 


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