It is AVG Internet Security(not the free version), and they installed it with my permission. I talked to an FS rep today, and he said that we should have made JAWS an exception, when the AVG was installed. Apparently, there is a way to do that. I have no experience in installing anti-virus software. I think what we will do is re-install AVG, and go through the steps to make Freedom Scientific software an exception. So, it sounds like there is plenty of blame to go around, including the VA rep and me. Thanks for your valuable input. Neil
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Shane Hecker Sent: Thursday, October 01, 2015 4:45 PM To: [email protected] Subject: Re: [JAWS-Users] AVG killed JAWS I'm not sure AVG is the one for all the blame in this case. I'd say the VA had no business installing software unless they asked first. I personally have AVG free 2015 on 2 computers, both running Jaws 16.0.4350 and don't have any problems. I'd be curious as to which version of AVG was installed. If they installed a trial of AVG Internet Security I could see that messing with Jaws. In particular, the firewall could be blocking Jaws from running, in which case you would probably have to pull up Narrator to find this out. This assumes that Narrator can read the dialog box presented by AVG. Jaws works for reading the boxes, but NVDA for example has problems. Shane On 10/1/2015 2:14 PM, Bob Edenhofer wrote: > AVG's the one who screwed up! > > -----Original Message----- From: Neil Towery > Sent: Thursday, October 1, 2015 2:23 PM > To: [email protected] > Subject: [JAWS-Users] AVG killed JAWS > > Hello Gang: > > A VA rep installed AVG 2015 on a desktop and laptop in the past few days. > JAWS was killed on both computers. > > Is that a problem with AVG 2015? Or, were we suppose to tell AVG to > leave JAWS alone? Neither she nor I did that. And, I received no > prompts asking if there were to be any exceptions to the A V G doing > its job. > > So, who screwed up.us or A V G? > > If it was us, how do I solve the problem, if I put A V G back on the > computers? > > Thanks. Neil > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
