Hi Jaws Users group,
This email only concerns Windows 10 Users.
I just finished helping Neil one of my members, by doing a tandem
into his computer.
The reason he could not follow my instructions was because the F S
mirror drivers were not removed, the drivers were still installed on
his w-10 computer
The F S mirror Display drivers, do not work in w-10, they will cause
unusual problems as far as the way Jaws 17 sees information on your
computer.
He is not the only one who still had these drivers installed.
This is why Freedom Scientific needs you to run the tool they provide
before upgrading to w-10, This should work 99 percent of the time.
So, for the 1 percent of you who might be having problems, read below:
How to check your computer to see what display drivers are installed
on your w-10 computer.
Type, Device manager, into the search box, press enter on device
manager.
Or, Windows key+X, down arrow to device manager, press enter.
Tab one time to, Your PC opened.
Down arrow to, Display adapters closed, right arrow to open.
Here is what my computer says for the two items under display adapters:
ATI, Radeon HD 4250
Freedom Scientific accessibility display drivers
If any of you have, F S mirror display adapters in addition to,
Freedom Scientific accessibility display driver.
These drivers need to be removed from your w-10 computer, here is how
to do so:
Highlight the driver that you wish to uninstall, press the
application key.
Go down to, Disable, press enter.
A warning dialog will come up, asking if you are sure you want to
disable this device.
Tab to yes, press enter.
Now, highlight that same driver again.
Press the Application key.
Go down to, uninstall, press enter.
Again, you will get a warning window, Tab to yes, press enter.
You should get a dialog about restarting your computer, if so,
restart your computer.
After any drivers are uninstalled, please restart your computer.
Hopefully this will fix all issues.
Also, it’s a good idea to run a repair on Jaws, after doing something
like this.
This way, you get a freshly installed Jaws on your computer after
removing the unnecessary mirror driver.
This is why, F S has you run the tool before upgrading to w-10, so
you can avoid having to do this.
If problems still persist after removing the mirror driver from your
w-10 computer.
Then uninstall Jaws 16 or 17. then install, again fresh, this should
straighten out things for you.
Love God! with your heart, mind, and soul, that you might be blessed
reaching His goal.
Love your Neighbor as you would yourself, God will truly reward you
with good health.
Love God, your neighbor, as you love yourself, you will then be
spiritually balanced with wealth.
Love His Word that proceeds from His lips, then reflect on the
heavens where God sits.
Jim
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/