Hello Kevin,
Yes, it is the protected mode which is preventing you from reading the
document. To remove the protected mode on a per document basis:
1. Open the document that is in protected mode and when you hear JAWS
announce this document is in protected mode  press the f6 key on your
keyboard. You should now hear the same message again now tab to and
press the spacebar or enter on the begin editing button.
Hope that helps



On 1/10/16, Kevin <[email protected]> wrote:
> I’m using windows 10, jaws 17 and word 2016
> I have a word document that opens in protected mode and I can’t seem to read
> any text.  jaws keeps announceing ‘blank’
> is the protected mode preventing me to read the document, if it is how can I
> remove protected mode?
> Email is golden!!!
> Kevin Lee
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/

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