Could you clarify on Jaws version. You mention 17 twice so I'm confused. I find the same when opening e documents on the Prudential site.
Al -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tanja Kleut Sent: Thursday, January 14, 2016 9:24 AM To: [email protected] Subject: [JAWS-Users] Problem reading pdf documents in web browsers with JAWS 17 Hello, I have problems in reading pdf documents on my computer at work with JAWS 17. When I open a pdf document in Adobe Reader XI in Internet Explorer or Firefox the accessibility assistant is not launched. The message that I get is "Open parent document button". However when I open the same document from Windows Explorer with JAWS 17 the accessibility assistant is launched and I can read the document correctly. Moreover, I can read the same document with JAWS 15 and 16 and NVDA 2015.4. in Internet Explorer or Firefox. I'm using Internet Explorer 11 and Mozilla Firefox 42.0 on Windows 7. Did you have the same expirience with JAWS 17? What could block the accessibility feature of Adobe reader in browsers? Is there any option that has to be changed? Many thanks for your answer. Kind regards, Tanja For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
