Hello, everyone.

 

As I stated earlier, despite my best efforts, the "Get Windows 10" message
re-appeared on my home Windows 7 computer once again late this afternoon.

 

Admittedly, I did not install the GWX control panel program software that a
few had suggested, because I was a little leary of putting new software on
my computer without really knowing what I was doing.

 

Anyway, having spent far too many hours on this needlessly-created  issue so
far, I decided to call the Microsoft Accessibility Hotline for assistance.

 

It turns out that somehow, the "get windows 10" message, and associated
files had been installed on my computer in several different locations.  It
took the accessibility specialist a full hour to get everything properly
uninstalled and operating as it should.

 

I couldn't tell for sure, but I even think the accessibility specialist was
getting frustrated at several points.

 

I used this situation as an opportunity to let her know in no uncertain
terms that Microsoft is not making any friends among blind computer users
who are being harassed repeatedly with the "get windows 10" message, and
that I would hope this could somehow be taken into consideration.

 

I am sure, as someone else pointed out, this complaint and my situation will
not mean diddley to Microsoft.  But, I would urge anyone with this issue to
contact the Accessibility Hotline, rather than trying to go it alone with
only frustration as the end result.

 

At least, this is my suggestion at this time, based on my recent experience.

 

Dr.  Tom Behler from Michigan

 

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