Have you rebooted since you noticed this problem? If not, maybe a JAWS repair 
is needed. I'm still with Win7, but these are the two steps I've taken when the 
shift key stops setting up the copy function. Why this is a JAWS problem isn't 
clear to me, but I've found that getting JAWS right has always fixed it.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Lynn White
Sent: Saturday, March 05, 2016 5:10 PM
To: [email protected]
Subject: Re: [JAWS-Users] Can't Highlight Using the Shift Arrow Keys

Hmmm!  Well, for some reason, it doesn't work.

Thanks for responding and if you have any other ideas how to fix this, 
thanks in advance.

On 3/5/2016 2:06 PM, Jim wrote:
> For now in w-10 use the latest Jaws 16.
> Jaws 17 will read the status of the various buttons in the settings 
> area incorrectly in w-10.
> You will think a button is turned on when in fact it is turned off.
> You will think a button is turned off when in fact it is turned on.
> As far as highlighting and copying text.
> It works the same way it did in w-7.
> For example:
> Shift+down arrow, to select a line.
> Insert key+shift+right arrow to select a word.
> And so on.
> I hope this helps...
>
>
>
>
>
>
> Love God! with your heart, mind, and soul, that you might be blessed 
> reaching His goal.
> Love your Neighbor as you would yourself, God will truly reward you 
> with good health.
> Love God, your neighbor, as you love yourself, you will then be 
> spiritually balanced with wealth.
> Love His Word that proceeds from His lips, then reflect on the heavens 
> where God sits.
> Jim
> -----Original Message----- From: Lynn White
> Sent: Saturday, March 05, 2016 2:49 PM
> To: [email protected]
> Subject: [JAWS-Users] Can't Highlight Using the Shift Arrow Keys
>
> I just upgraded from Windows 7 and Jaws 16 to Windows 10 Jaws 17.
>
> How do you highlight anything without using the control shift arrows any
> longer?  Thanks.
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
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>
>


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