They should indeed. I suppose it's possible that the message is being caught by their spam filter for some reason. (We can't just assume that they're receiving it.)
My suggestion would be to look at the list of distributors published on their Web site to find a local dealer, then contact that organization with the technical questions. How do you provide quality technical support when you have a large number of users at different skill levels, without incurring unreasonable costs? I suspect that's the essence of the problem for most commercial software vendors. Maria Campbell <[email protected]> wrote: > If this is true, the least they could do would be to email this person back > to tell him so. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
