At work for the past 6 months we have not been able to get our Focus 40 and
80 braille displays to work on our Del Ultrabook's and our new light weight
HP laptops.  During that time we have worked with FS/VFO, Microsoft and our
own IT department and have not been able to resolve the issue.  In July we
got to the finger pointing stage and we were getting nowhere.  On Friday we
had a different manufacturer come in and they were able to get there
displays to work.  That is all I have to say on this topic.

Annette


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Sadam Ahmed
Sent: Saturday, September 10, 2016 4:17 AM
To: [email protected]
Subject: [JAWS-Users] Using JAWS with the BI40 display via bluetooth.

Hi all,


Trying to use my display with a Dell XPS UltraBook via bluetooth    
running the latest version of JAWS.


Whatever  I do can't get JAWS to work with my display.


So far I've.


Insured it's using the correct com port:


Installed the JAWS driver:


Selected the BI display in braille options and restarted JAWS:


Even totally reinstalled the screen reader afresh.


Any suggestions or tips before contacting VFO support?


Note: the display works fine with my iPhone and NVDA so must be a problem
with JAWS.


Your feedback and help is appreciated.


-----

Yours  sincerely,

Sadam Ahmed

Vocational Business education student

Certificate IV in International Trade

College of Business

RMIT University



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