Hi Paul, Here's how Freedom Scientific says to do it: From: Freedom Scientific
Thank you for contacting Freedom Scientific Support. You might try resetting your JAWS user settings. This has been known to fix issues of this type. To set JAWS to the defaults: If you are using any third party scripts, back them up first. 1. Press the windows logo key to open the Start Menu. 2. Press the letter P for Programs or go to the all programs sub-menu. 3. Press the letter J till you come to the JAWS version you are looking for and press enter. 4. Press Enter on Explore JAWS. 5. Down arrow to explore my settings and press Enter. 6. Press control+A to select all settings then hold down the shift key and press the delete key. 7. Restart JAWS. If you continue to have issues, please let us know. Please provide your JAWS serial number and we will escalate this issue to our development department. Grant Downey Technical Support Specialist Freedom Scientific E-mail Support: [email protected] Take care. Mike Sent from my, iBarstool. Go Dodgers! ----- Original Message ----- From: Mailing Lists To: [email protected] Sent: Tuesday, September 13, 2016 5:59 AM Subject: [JAWS-Users] Restoring JAWS to factory defaults! Hi All, Just wondered if there is a way to restore JAWS to a factory default state and if so how is this done. Many thanks, Paul. *** --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
