Try uninstalling JAWS completely. Choose the option to uninstall shared components. Then perform a fresh installation of JAWS 18.
Steve Boodram <[email protected]> wrote: > Hi All, no matter how much time I reinstall JAWS the programme just won't > start. I > get the message "one or more shared components are missing. Please reinstall > this product in an effort to fix this problem." > I was using JAWS 17 64bit but when I tried to upgrade to JAWS 18 the problem > started. Now not even JAWS 17 or lower won't install. > > I am using NVDA to write this email and I don't know how to disable AVG so > uninstalled the antivirus altogether. > > Please help me someone. > > Thanks a million. > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
