Jochen,
Thank you, that was very thorough and insightful.
Thank you for the debugging pointers and work around suggestion.
I have forwarded your email to my IT department and I am trying debugging on my end.
Sincerely,
Ian
Jochen Wiedmann <[EMAIL PROTECTED]> wrote:
Jochen Wiedmann <[EMAIL PROTECTED]> wrote:
ian c wrote:
> My work email system is unable to send email to subscribe to this
> group. The IT department does not know why it /appears/ that the apache
> mail server is not receiving the email. I can find no email of phone
> contact information about how to debug this problem.
>
>
>
> Would someone please forward me technical support contact information?
Hi, Ian,
I can't tell you, what your problems are. But I seriously doubt that
ws.apache.org has any. The DNS records are there:
[EMAIL PROTECTED] ws-jaxme]$ nslookup -type=mx ws.apache.org
Server: 192.168.1.254
Address: 192.168.1.254#53
Non-authoritative answer:
ws.apache.org mail exchanger = 10 mail.apache.org.
Authoritative answers can be found from:
apache.org nameserver = ns1.us.bitnames.com.
apache.org nameserver = ns2.surfnet.nl.
apache.org nameserver = ns.hyperreal.org.
apache.org nameserver = ns1.eu.bitnames.com.
mail.apache.org internet address = 209.237.227.199
ns.hyperreal.org internet address = 209.237.226.90
ns1.eu.bitnames.com internet address = 84.243.240.3
ns1.us.bitnames.com internet address = 63.251.223.170
ns2.surfnet.nl internet address = 192.87.36.2
ns2.surfnet.nl has AAAA address 2001:610:3:200a:192:87:36:2
And a connect works quite fine:
[EMAIL PROTECTED] ws-jaxme]$ telnet mail.apache.org 25
Trying 209.237.227.199...
Connected to mail.apache.org.
Escape character is '^]'.
220 apache.org ESMTP qpsmtpd 0.28 ready; send us your mail, but not
your spam.
HELO dsl.ispsoft.de
250 apache.org Hi dsl.ispsoft.de [213.178.172.6]; I am so happy to
meet you.
Mail FROM: [EMAIL PROTECTED]
250 [EMAIL PROTECTED], sender OK - how exciting to get mail
from you!
RCPT To: [EMAIL PROTECTED]
250 [EMAIL PROTECTED], recipient ok
DATA
354 go ahead
Subject: Test
Test
.
250 Queued!
quit
221 apache.org closing connection. Have a wonderful day.
Connection closed by foreign host.
I suggest, that your IT department tries to reproduce the above steps,
before guessing about problems on the Apache side. If, after that, they
still have the impression, that somethings wrong, you might open an
issue on http://issues.apache.org/jira in the infrastructure project.
Note, that you may use your private email account to subscribe your
business adress: See the section beginning with "Sometimes, you may want
to subscribe an address other than the one you are sending from." on
http://www.ezmlm.org/ezman/ezman1.html#ss1.3
Jochen
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