i did a little debugging and am finding that in 
org.jboss.seam.core.Manager.restoreAndLockConversation() the call to 
ConversationEntry.lock() is returning false because 
Manager.instance().getConcurrentRequestTimeout() (which is set to 1000 ms) has 
been exceeded.

it looks like our request processing is taking more than 1000ms to complete, so 
i guess i need to increase the value of 
org.jboss.seam.core.manager.concurrentRequestTimeout?

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