I was a subscriber to the annual All-Docs subscription under FlashLine.  Whenever 
updates came out, I got an e-mail.  When ComponentSource took over, complete silence.  
After several months, I contacted them about getting updates and their customer 
service sent me an e-mail to download the docs.  After that, silence.

Today, I again went to check on documentation updates and found nothing about JBoss.  
See for yourself:

Go to http://www.componentsource.com.  Click on the Documentation category.  Look for 
JBoss Documentation.  Nothing's listed. Do a search for JBoss+Documentation.  No JBoss 
Docs found.

I then checked my account history for current orders.  Nothing's listed.  Maybe my 
subscription didn't auto-renew and expired? So I check my prior orders. Nothing's 
listed even though I previously downloaded the docs from ComponentSource!

So to determine the state of my subscription, I open up a Live Person chat window 
today.  After 5 minutes, nothing.  I call their toll free number.  Of course, they're 
closed.

It may have seemed like a good idea to outsource the documentation handling to a third 
party, but can't you find a third party that gives a damn about selling JBoss 
documentation, not to mention JBoss users?

I'd like to cast my vote for moving the documentation subscription in-house or away 
from ComponentSource.

<a 
href="http://www.jboss.org/index.html?module=bb&op=viewtopic&p=3825507#3825507";>View 
the original post</a>

<a 
href="http://www.jboss.org/index.html?module=bb&op=posting&mode=reply&p=3825507>Reply 
to the post</a>


-------------------------------------------------------
This SF.Net email is sponsored by: IBM Linux Tutorials
Free Linux tutorial presented by Daniel Robbins, President and CEO of
GenToo technologies. Learn everything from fundamentals to system
administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click
_______________________________________________
JBoss-user mailing list
[EMAIL PROTECTED]
https://lists.sourceforge.net/lists/listinfo/jboss-user

Reply via email to