Thanks Kohen for your advices.

I've read carefully the chapter 7 Nodetype decision from jbpm documentation and 
I highlighted the concept of "decision handler".
Let me explain our context. We're an insurance company and we want to implement 
a "claim process". The company operates in a lot of branches (car, ship, 
person... and so).  When the claim is registered in the ERP system 
automatically calculates if the associated client has his policy payed. If the 
system verifies any debt, assigns a task to a finance manager in order to him 
to authorize or not the claim. The complex here is that the finance managers 
are grouped by branch. So, the system has to assign a task to the correct 
manager having in mind the current branch. (there are more than 20 branches and 
it's still growing!!)

Mi concern is if the GPD has the ability to represent this visually so if new 
branches and assignments appear I simply add them with the visual tool.  
Otherwise I think about implementing that "DecisionHandler" and make a kind of 
"select... case" (or perhaps a DB table that maps branches and groups... or 
tasks, eventually) in order to assign correctly the task to the right person. 
What do you think?

What I need to be clear is how flexible is the tool to make this kinds of 
complexity easiest to mantain as possible. (point of view of our process 
analysts). From my developer role I would need to know about the strategy to 
follow to deal with this kind of complexities. Have you dealt with conditional 
and multiple assignments, for instance? Any further advice for it? I just want 
to go to the right developing criteria in order to start for the correct way.

Thank you again!!

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