Hello all, We're pleased to announce the release of Spark Fastpath -- a commercial extension to Wildfire and Spark that provides queuing and routing of IM conversations. The two typical use cases:
* Deploy the included web client to your website so that customers can chat with you. * Setup workgroups for departments inside your organization such as "HR" or "IT Helpdesk" to make it easier to for people to find the best person to answer their questions. More information and evaluation downloads at: http://www.jivesoftware.com/products/fastpath/ Or, read more about the release: http://www.instantmessagingplanet.com/enterprise/article.php/3591571 Normally, I only post announcements for major releases of our Open Source or free software to Jdev. However, I thought the Fastpath release warranted a posting since it's an implementation of JEP-0142 (Workgroups). Those of you following that JEP may remember our earlier product iteration called Jive Live Assistant (hence the 3.0 version number for Fastpath). I also hoped people might be interested in the commercial work we're doing on top of our Open Source base. :) Regards, Matt
