I'm going to throw out right away that that the matrix.org version seems
super slow, i suspect its super overloaded. That was the case for the main
mastodon (federated twitter) and the other servers are a lot faster (I
would recommend mozilla)

> Our resources for infrastructure are quite valuable - Gitter and IRC do
not require anything on our side, the service is provided for free. What is
required for our organization to get such a chat system running? (We almost
have no time to get our other services running, see e.g. the discussion
about Jira.)

So mozilla went with https://modular.im as a hosted solution. There's also
absolutely no reason why to not use mozilla's matrix install, just like we
use freenode instead of running our own IRC server. The advantage of
running our own server is ldap integration, and adding integrations (like
bridges) that will auto create accounts.

> Bridging to IRC on freenode required some googling as you get insta
kicked out as you haven't identified to nickserv, needed to google around
to find how to DM nickserv from matrix, but that worked in the end. I'll
continue using it for a bit and see how it compares to IRC cloud.

I haven't found the bridging being very great, it works, but its more of a
temporary solution. Ideally we'd fully move and leave bridges behind just
for uncaught users. Puppeting is better, which is what I'm using for
telegram/whatsapp/etc.

> It seems someone has to add each irc room as published on matrix.org
otherwise you can't search it, (I was able to join #jenkins and
#jenkins-infra, but #jenkins-meeting didn't come up)

They don't create rooms for each irc room. You need to create a new room,
make it public, and add the irc/gitter bridge (riot web has the 4 block
icon on top right)

> gitter bridge UX is horrid, it's because of limitations of the gitter API
and there's issues been open for years, but I wouldn't recommend using this
bridge

Agreed, I'm going to run a patched version for my server

> * no threading support (riot-web#2349
<https://github.com/vector-im/riot-web/issues/2349>), even gitters limited
threads are better than nothing imo in a busy room

I actually think its a good thing. I found at the last company I was at,
that used threading heavily in slack, lead to side conversations, invisible
to the majority, information lost, things split between threads. I really
don't like slack

>  if we were to use this is there a reason not to use the SaaS version
(other than LDAP auth)?

I think if we did modular.im, we could still use ldap, and they might be
have open source pricing. I think its something that cdf might be
interested in.

I just don't like slack because I have now close to 15 different slack
accounts. Each server needs individual accounts, and monitoring. The
desktop client can handle multiple servers ..okay, though ate up a lot of
memory. I don't know if this ever got fixed.
I'm a big fan of the big shared environment like gitter and irc where you
can belong to multiple communities at the same time.
I also like the matrix has matrix-irc, which would allow weechat, irssi,
ircloud, etc to connect and use basic features like you would with an IRC
server if desired.

Gavin

On Fri, Apr 10, 2020 at 3:28 AM Tim Jacomb <[email protected]> wrote:

> Hi
>
> I've just had a try of matrix using riot.im
>
> The UI looks nice and it's easier the core matrix.org server than IRC
>
> Few negatives I found though:
>
> * Bridging to IRC on freenode required some googling as you get insta
> kicked out as you haven't identified to nickserv, needed to google around
> to find how to DM nickserv from matrix,
> but that worked in the end. I'll continue using it for a bit and see how
> it compares to IRC cloud.
> * It seems someone has to add each irc room as published on matrix.org
> otherwise you can't search it, (I was able to join #jenkins and
> #jenkins-infra, but #jenkins-meeting didn't come up)
> * gitter bridge UX is horrid, it's because of limitations of the gitter
> API and there's issues been open for years, but I wouldn't recommend using
> this bridge
> [image: image.png]
> * no threading support (riot-web#2349
> <https://github.com/vector-im/riot-web/issues/2349>), even gitters
> limited threads are better than nothing imo in a busy room
> * no oauth support so can't use GitHub / twitter / google auth, if you
> host your own server you can setup LDAP
> * if we self hosted for LDAP it's another service to maintain
>
> Positives:
> * all open source
> * the bridging is nice so you can have IRC in as well if you use that
> * emoji reactions to messages (gitter doesn't have this)
> * easy file sharing
>
> @Gavin Mogan <[email protected]> if we were to use this is there a
> reason not to use the SaaS version (other than LDAP auth)?
>
> Personally I think that Slack is a better tool,
> * threading
> * lots of communities use it
> * very easy to use
> * fully SaaS
> * lots of easy to add bot integrations
>
> But happy to use it if it gets us off gitter and gives us one place where
> all the jenkins community chat rooms would be
>
> Thanks
> Tim
>
>
>
> On Fri, 10 Apr 2020 at 10:35, Ullrich Hafner <[email protected]>
> wrote:
>
>> Interesting, yet another chat system:-) In our university they now
>> installed Mattermost and Rocket.Chat in order to help us to collaborate
>> with the students during the lock down...
>>
>> I like the idea to have one centralized system. I looks like Matrix (or
>> Mattermost or Rocket.Chat) seem to be very user friendly systems that lower
>> the barrier for beginners. And they seem to be superior to Gitter (which
>> looks a little bit outdated compared to the other systems).
>>
>> Our resources for infrastructure are quite valuable - Gitter and IRC do
>> not require anything on our side, the service is provided for free. What is
>> required for our organization to get such a chat system running? (We almost
>> have no time to get our other services running, see e.g. the discussion
>> about Jira.)
>>
>> Am 10.04.2020 um 01:44 schrieb 'Gavin Mogan' via Jenkins Developers <
>> [email protected]>:
>>
>> I heard about matrix for the first time a few months ago when mozilla
>> officially shut down its irc servers and switched to matrix.
>>
>> I'm really bad at documenting ideas, but I'm open to any and all
>> questions.
>>
>> Matrix is decentralized federated (nice fun buzz words again) chat system.
>>
>> *Vs IRC:*
>> IRC has a large barrier of entry these days. Most people don't have irc
>> clients anymore. No persistent logging. Really hard file sharing. No
>> notifications. IRCCloud makes this simple, but costs money.
>> Matrix
>>
>> Matrix has a matrix-ircd gateway to let irc clients talk to matrix, as if
>> it was an irc server
>>
>> *Vs Gitter:*
>> Gitter is pretty much abandonware these days, it was acquired by gitter
>> and not much has been done since. They recently added threads, but I find
>> them horrible, hard to track.
>> Notifications are inconsistent, they are pretty decent on desktop, but
>> non existent on mobile.
>> Gitter is good in the sense that its low barrier to entry. You just need
>> github, gitlab, or twitter account. And most people have that already.
>>
>> *Vs Slack:*
>> * Channels can be public to guests (see
>> https://view.matrix.org/room/!GibBpYxFGNraRsZOyl:matrix.org/)
>> * Can hook up to our jenkins ldap auth, so no need for extra accounts (if
>> self hosting)
>>
>> *Useful features:*
>> * Federated, people could use jenkins account (if self hosting) or
>> matrix.org, or any other server (for example I self host chat.g4v.dev)
>> * Flair - like reddit, you can get various labels beside your names in
>> channels, you could have "core-contributor" or "plugin-author" or whatever
>> else we wanted
>> * Fully integrated with https://jitsi.org/ for per channel video
>> conferencing
>> * I almost have helm charts for all basic features if we want to self host
>> * Bridging for most major services (gitter, irc, slack, etc) inside a
>> matrix channel with 2 way communication. It will likely show up as bot on
>> gitter side, but does work
>> <image.png>
>> as an example on gitter jenkinsci/docs
>>
>> List of other sdks, servers, clients, etc -
>> https://matrix.org/docs/projects/try-matrix-now
>>
>>
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