> If that account is not in current db, can we re-register providing the same 
> id?
Yes you can, in your case I see that there is already account in the database

On Thu, Jun 4, 2020, at 10:19 AM, Michał Malicki wrote:
> Hi Oleg,
> I have similiar situation, can't log in into account with id "deviniti". I'd 
> appreciate if you could try to reset that one as well.
> If that account is not in current db, can we re-register providing the same 
> id?
> Regards,
> Michał
> 
> On Wednesday, June 3, 2020 at 6:56:59 PM UTC+2, Oleg Nenashev wrote:
>> Hi Johan,
>> 
>> This is related to the yesterday's INFRA outage: 
>> https://groups.google.com/forum/#!topic/jenkins-infra/zRqdiyarLDE . " Ldap 
>> database backup stopped in February 2020 which means that we lost three 
>> months of ldap changes.". We restored the latest available backup, so recent 
>> changes are lost. We are looking into possible options to fully or partially 
>> restore the changes, but no good news right now. 
>> 
>> If you provide your account ID, I will try to reset it manually. If you have 
>> registered less than 3 months ago, then you may need to re-register
>> 
>> Best regards,
>> Oleg
>> 
>> On Wednesday, June 3, 2020 at 5:30:10 PM UTC+2, Johan Cornelissen wrote:
>>> Up until two days ago I was able to log into Jenkins LDAP without issues.
>>> Now if I try to login it says invalid password, and a password reset 
>>> attempt on https://accounts.jenkins.io/ isn't working (I receive no email, 
>>> even though password resets have worked for me in the past).
>>> 
>>> Could someone help take a look? I'll send my username privately.
> 

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