In my experience, this happens when someone tries to file a new issue while Jira is having problems. Jira reports that the issue couldn’t be created, so users try to submit the form again, and once the problem with Jira is resolved all of the submissions show up as duplicate issues where the status is broken and can’t be modified. What I normally do is clone one of the duplicates to get a new issue that isn’t broken, and then file an INFRA ticket asking admins to delete all of the duplicates. See https://issues.jenkins-ci.org/browse/INFRA-2581 <https://issues.jenkins-ci.org/browse/INFRA-2581> as an example.
> On Jul 6, 2020, at 10:26, James Nord <[email protected]> wrote: > > Hi all, > > for some reason I can not close some specific Jira issues (other issues are > fine)? > anything in the following query seems like it can not change state : > https://issues.jenkins-ci.org/browse/JENKINS-61646?jql=summary%20~%20%22attempt%20reconnect%22%20and%20component%20%3D%20kubernetes-credentials-provider-plugin%20 > > <https://issues.jenkins-ci.org/browse/JENKINS-61646?jql=summary%20~%20%22attempt%20reconnect%22%20and%20component%20=%20kubernetes-credentials-provider-plugin> > <https://issues.jenkins-ci.org/browse/JENKINS-61637> > > /James > > -- > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/e7bf1ce7-1f61-4728-8cbc-b7d02b8294e4o%40googlegroups.com > > <https://groups.google.com/d/msgid/jenkinsci-dev/e7bf1ce7-1f61-4728-8cbc-b7d02b8294e4o%40googlegroups.com?utm_medium=email&utm_source=footer>. -- You received this message because you are subscribed to the Google Groups "Jenkins Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/CA01FD8E-366F-4BC2-BE24-6D9AA7B7D701%40cloudbees.com.
