Tomcat 7 is splitting stdout and stderr and Jenkins is only seeing stdout so I wasn't seeing most of the errors being thrown (I'll have to fix this later). That led me to assume, incorrectly, that the problem was with SASL to SSL failover. Once I saw it was a 401 error I reentered that password, and voila!

The IM functionality is quite nice and I hope to extend it soon.

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