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I'm afraid this appears to have been a false alarm. By unhappy coincidence, all of our IP addresses changed on the same day as I updated. This meant that the server had a new address and the hard-coded IP address was pointing to the wrong computer. The actual error was that the server could not be contacted, but this manifested in a misleading error message.
When I entered the command on the command line, it used the P4 environment variable which pointed to the server by name, and therefore worked fine.
Everything is working fine now - although it would be nice to get the error message to be more reflective of the actual problem.