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The similar problem for me.
I'm trying to use server named "mantis" in local network.
Can't retrieve projects and categories.
log contains:
...
Jan 29, 2014 3:15:08 PM hudson.plugins.mantis.soap.mantis120.MantisSessionImpl <init>
INFO: Mantis version is 1.2.X
Jan 29, 2014 3:15:09 PM hudson.plugins.mantis.MantisSite isConnect
WARNING: Failed to connect http://mantis/ (cause: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.).
...
Mantis 1.2.11