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I just encountered very similar behavior. I determined that my problem was that my attachment file names contained percent-encoded slashes (%2F) and Jenkins was leaving them unmodified when generating links. The files existed but the links to them were wrong. My attachment file names had been deliberately percent-encoded since they had been generated from URL paths so I worked around the problem by simply using the last path segment instead of encoding slashes. I suspect that generating file names from URLs is a common need so Jenkins should deal with URL encoding in file names.