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@Daniel Beck: I don't know about /userContent, and can't easily test.
However, just now a colleague encountered a partial download again, for a <300MB file in our NL LAN (so no inter-site communication), downloading from the Jenkins UI (1.565.1), and I noticed in the JavaMelody log the following exception, at the exact time that his download failed, corresponding to the GET request for that download:
org.eclipse.jetty.io.EofException: timeout at org.eclipse.jetty.http.AbstractGenerator.blockForOutput(AbstractGenerator.java:520) at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:147) at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:107) at net.bull.javamelody.FilterServletOutputStream.write(FilterServletOutputStream.java:69) at net.bull.javamelody.CounterResponseStream.write(CounterResponseStream.java:82) at org.kohsuke.stapler.Stapler.serveStaticResource(Stapler.java:567) at org.kohsuke.stapler.ResponseImpl.serveFile(ResponseImpl.java:215) at hudson.model.DirectoryBrowserSupport.serveFile(DirectoryBrowserSupport.java:305) at hudson.model.DirectoryBrowserSupport.generateResponse(DirectoryBrowserSupport.java:123) at org.kohsuke.stapler.HttpResponseRenderer$Default.handleHttpResponse(HttpResponseRenderer.java:117) at org.kohsuke.stapler.HttpResponseRenderer$Default.generateResponse(HttpResponseRenderer.java:66) at org.kohsuke.stapler.Function.renderResponse(Function.java:113) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:98) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:120) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.MetaClass$12.dispatch(MetaClass.java:390) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:631) at org.kohsuke.stapler.Stapler.service(Stapler.java:225) at javax.servlet.http.HttpServlet.service(HttpServlet.java:848) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1494) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:96) at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:202) at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:180) at net.bull.javamelody.PluginMonitoringFilter.doFilter(PluginMonitoringFilter.java:85) at org.jvnet.hudson.plugins.monitoring.HudsonMonitoringFilter.doFilter(HudsonMonitoringFilter.java:89) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:99) at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:58) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:99) at hudson.plugins.audit_trail.AuditTrailFilter.doFilter(AuditTrailFilter.java:89) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:99) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:88) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:48) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:174) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ApiTokenFilter.doFilter(ApiTokenFilter.java:74) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:164) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:46) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1474) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:499) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116) at org.eclipse.jetty.server.Server.handle(Server.java:370) at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489) at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:949) at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:1011) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:644) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235) at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82) at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668) at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52) at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662)