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Hi James
Can you look at the RTC Build result for this build that was started in RTC. When you open the build result there are tabs of different pieces of info. Is there an Activities tab? Does the Activities tab have any entries. Specifically I am interested in one that says "Fetching files" and whether it was complete or not.
Can you tell if the source code was all loaded or not?
Was the stack trace showing it was stuck in the same place again?
Were there other threads (or the other executor) running and were any of them running RTC or Plugin code?
Did the build prior to this one finish normally or was it cancelled?