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Thanks for the last comment. Interesting that this happened simultaneously on two different installations, one of which has NEVER had a JDK installed previously. We only noticed the problem because we wanted to build a Java application for the first time.
I checked the access log but I am unsure what to look for. We have Apache access logs showing every call to the Jenkins URL from outside the box, but of course if it's internally calling itself on port 8080 then this will be invisible. However, I have discovered the relevant archived Jenkins log and attach this for information, together with the filtered Apache access log (showing just accesses to /jenkins.*) for the relevant date range. There are a number of calls to /jenkins/descriptorByName/hudson.tools.JDKInstaller/checkId and similar URLs in the file.
I won't try the script approach described above - we have a workaround of manually adding the JDK installer file to the cache.