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Hi, I have the same issue. But just to update some more information.
Our machine has very strict security control .
We have a temporary account with administrator access to local machine but in a different domain. All helpdesk approved application will be pushed to local machine automatically.
What I found is , by default, the Jenkin service is started using "local user".
If I run the ALM test case from Jenkin web console, I will receive the "Could not lock the host. Another test may be running. Try later" error msg .
But, if I run the test case using command line, (launch cmd using local user), then run C:\Jenkins\workspace\POC\HpToolsLauncher.exe -paramfile props19032015110329904.txt
Then it works.
I don't know the difference between running it from cmd and running it from web console. If I run it from command line, the result will be published to ALM also, but the Jenkin web console is not updated, it still showing the previous fail log.
This has been block us using Jenkin for months, hope it can be solved. Thanks.