hi everyone!

we're facing the problem that our Jenkins instance keeps forgetting user 
rights quite regularly. has someone faced this problem as well?
it's like that: at some point suddenly people come up to my desk and tell 
me that they can't run/edit/delete/whatever their assigned jobs anymore.
when I look into the rights assignment (we use the roles/rights plugin 
btw, but it also happened using the standard built in rights management) 
the rights of that user are still assigned.
They just seem to become ignored.
Deleting the rights for that particular user and reassigning helps. What 
botheres me is that it seems totally random when it happens. Also, using 
different casing with the login names (e.g. if we have a user John Doe 
we'd have the variants "jdoe" and "JDoe") randomly fixes the problem. 
sometimes we need to assign it to jdoe again, sometimes to JDoe to make it 
work. For login Jenkins seems to be case insensitive anyway to our 
knowledge.
There's only one thing I *could* imagine it has something to do with: 
we're reusing also auto generated users (that is, from SCM checkouts) 
because we don't want to need our developers to remember another login 
name for our Jenkins instance than their regular domain login of our 
company. Maybe for some odd reason that can cause the rights to be 
forgotten when checkouts happen?

any help is highly appreciated. the overhead generated by having to fix 
the rights issues is growing and growing as more projects are put onto 
Jenkins.

kind regards,
 
Andreas Schilling
CAE Processes & Data Management
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Dipl. Inf. Andreas Schilling
Senior Software Architect

TWT GmbH
Science & Innovation
Bernhäuser Str. 40 - 42
73765 Neuhausen
 
Tel: +49 - 7158 - 17 15 - 673
E-Mail: [email protected]
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