Thanks Shawn,
  Your solution worked.

  Cheers,
 Prashant

On Monday, 28 November 2011 22:04:27 UTC+5:30, Shawn Goertzen wrote:
>
> Fix found.
>
> Windows Firewall service must be enabled and started.  We had the service 
> turned off and disabled, which causes the installer to fail out.  Turning 
> it back on allowed the program to install successfully.
>
> Hopefully this is helpful to anyone else having the problem.
>
> Shawn
>

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