That is correct. We were at the time unaware of the need to have a support contract at the time but we are now actively working with a rep at Cloudbees to better understand the Enterprise Support services offered and how they can benefit our company.
-Cory On Wednesday, March 27, 2013 2:44:43 PM UTC-7, Nicolas De loof wrote: > > Hi Cory, > > I hope you will get desired assistance here > Just want to let jenkins-users members here know that "enterprise support" > tried to help you to diagnose this issue, but not being a customer with an > active support subscription we didn't went further. > Just want to make this clear as I'm doing my best to help enterprise > customers > > 2013/3/27 Cory <[email protected] <javascript:>> > >> We are rolling out Jenkins for our dev team and we need to get AD/LDAP >> authentication working and have had a hell of a time. Even enterprise >> support was unable to help us make any progress. We have tried every flavor >> of configuration we can think of. >> >> The odd part is that it appears to be working in an inconsistent fashion >> in that I can use an AD account to login, but not my Domain Admin >> credentials even though security is setup to allow Domain Admins admin >> login rights. I have tried different formats for usernames to no avail. >> >> This is from the logs: >> >> Mar 26, 2013 4:39:08 PM hudson.security.AuthenticationProcessingFilter2 >> onUnsuccessfulAuthentication >> INFO: Login attempt failed >> org.acegisecurity.BadCredentialsException: Incorrect password for cbadmin >> at >> hudson.plugins.active_directory.ActiveDirectoryAuthenticationProvider.retrieveUser(ActiveDirectoryAuthenticationProvider.java:81) >> at >> org.acegisecurity.providers.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:122) >> at >> org.acegisecurity.providers.ProviderManager.doAuthentication(ProviderManager.java:200) >> at >> org.acegisecurity.AbstractAuthenticationManager.authenticate(AbstractAuthenticationManager.java:47) >> at >> org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:74) >> at >> org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:252) >> at >> hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) >> at >> org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:174) >> at >> hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) >> at jenkins.security.ApiTokenFilter.doFilter(ApiTokenFilter.java:64) >> at >> hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) >> at >> org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) >> at >> hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:66) >> at >> hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) >> at >> hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76) >> at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:164) >> at winstone.FilterConfiguration.execute(FilterConfiguration.java:194) >> at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366) >> at >> org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:50) >> at winstone.FilterConfiguration.execute(FilterConfiguration.java:194) >> at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366) >> at >> hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81) >> at winstone.FilterConfiguration.execute(FilterConfiguration.java:194) >> at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366) >> at winstone.RequestDispatcher.forward(RequestDispatcher.java:331) >> at >> winstone.RequestHandlerThread.processRequest(RequestHandlerThread.java:227) >> at winstone.RequestHandlerThread.run(RequestHandlerThread.java:150) >> at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) >> at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) >> at java.util.concurrent.FutureTask.run(Unknown Source) >> at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77) >> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) >> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) >> at java.lang.Thread.run(Unknown Source) >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Jenkins Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> > > -- You received this message because you are subscribed to the Google Groups "Jenkins Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
