Ok, let's start over with this. The server is sending back a response that
says that [email protected] is invalid, but
JavaMail thinks the address is valid. This can happen when either the
sender or recipient is invalid, can you try the -Dmail.debug=true option
that I mentioned? Also, can you post your global config.xml file (after you
scrub it for company information).


On Tue, Jul 15, 2014 at 2:31 PM, Jim Lloyd <[email protected]> wrote:

> I don't think that is the problem. I can send test emails from Jenkins
> using the "Test configuration by sending test e-mail" setting under the
> global setting for E-mail Notification. And I can also send emails from
> the machine without authentication using the mailx command:
>
> mailx -s "Testing 1,2,3" -S smtp=smtp://smtp.ourcompany.com:25 < test.txt
>
> Where the smtp.ourcompany.com address is the same address configured in
> jenkins.
>
> Finally, we have had emails work in the past. The problems have all come
> after upgrading Jenkins and various plugins in order to be able to use Git,
> which was not supported on the ancient version of Jenkins that we were
> previously using. Even after the upgrade, we were able to have some mails
> delivered, albeit there were other problems. For more info, see the thread
> I started on June 13th:
>
> https://groups.google.com/forum/#!topic/jenkinsci-users/eZQsgfCSYM4
>
>
> On Tue, Jul 15, 2014 at 2:12 PM, Richard Bywater <[email protected]>
> wrote:
>
>> I would start by asking the group who administers the SMTP server you are
>> talking to. Given that the Invalid Address error is being returned by the
>> server, perhaps there is some policy in place on the SMTP server that
>> prevents you sending to that address?
>>
>> Richard.
>>
>>
>> On Wed, Jul 16, 2014 at 5:29 AM, Jim Lloyd <[email protected]> wrote:
>>
>>> We have a Jenkins installation that has undergone several changes in the
>>> last couple months as we transition from using Perforce to using Git as our
>>> SCM. We've had numerous problems with email-ext during the transition, but
>>> we may be getting close to a solution.
>>>
>>> We're currently using the most recent LTS build (v1.554.3) and latest
>>> email-ext (v2.38.1). The error that is preventing Build Result email now is
>>> rather strange:
>>>
>>> Adding recipients from project recipient list
>>> Adding recipients from trigger recipient list
>>> Successfully created MimeMessage
>>> Sending email to: [email protected]
>>> Error sending to the following VALID addresses: 
>>> [email protected]
>>> SendFailedException message: 501 5.1.7 Invalid address
>>>
>>>
>>> The listed recipient email address is definitely valid. I suppose the
>>> error might be indicating that the sender email address is invalid, but
>>> it's not obvious to me how to follow up on that hypothesis. Can anyone help?
>>>
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