Make sure the user name is in the correct, same case (e.g. lowercase, or first 
letter uppercase, etc.) everywhere. In the user DB/LDAP/..., when logging in, 
in the security configuration.

On 28.01.2015, at 17:33, Steve K <[email protected]> wrote:

> As a workaround, I removed one of the users who was supposed to have 
> Administrator rights but did not (i.e., The Administrator checkbox was 
> checked in the "Matrix-based security" form, but the user had no 
> Administrator capabilities).
> I then re-added the user and added the user to the "Matrix-based security" 
> form.  I checked the Administrator checkbox and now the user does have 
> Administrator capabilities.
> That's a pretty drastic workaround for, what appears to be, a bug.
> So, I'm still wondering if anyone else has experienced this.
> 
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