Have them go to the URL /whoAmI (uppercase i). Compare the group memberships 
shown there to what you expect.

Possible issues I can think of:
- No recursion. You're not considered a member of group X if you're just a 
member of group Y, and only that is a member of group X.
- Mind upper/lower case.

On 03.11.2015, at 23:20, Keith Marchen <[email protected]> wrote:

> Hi,
>  
> We sure could use some assistance.. 
>  
> We are on Jenkins 1.583 and using LDAP plugin (1.11). We can add individual 
> users/permissions which works fine. But we are having issues when adding AD 
> groups.  The group is ‘found’ and added to Jenkins. But when someone in the 
> group tries to log on, he name appears in the upper right hand corner but 
> doesn’t have access to Jenkins. It appears the permissions given to the group 
> is not working properly. 
>  
> Any ideas why permissions on groups via the LDAP plugin doesn’t work? We are 
> just about ready to roll out Jenkins to a larger group of users and it would 
> be very time consuming to add each individual user as we have implemented 
> Project Based Matrix Authorization.          
> 
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